Your use of the Website is also governed by Terms and Conditions.
Your California Privacy Rights
Under California’s “Shine the Light” law, California residents who provide personal information in connection with obtaining products or services for personal, family or household use are entitled to request and obtain from us once a calendar year information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g., requests made in 2013 will receive information regarding 2012 sharing activities).
To obtain this information on behalf of JLR USA, please send an email message to email@example.com with “Request for California Privacy Information” in the subject line and in the body of your message. We will provide the requested information to you at your e-mail address in response.
Please be aware that not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing will be included in our response.
Use of Information
Information collected by JLR USA is used for four main purposes. First, we collect information to enable the features of the Website. Second, we collect information to improve the Website by determining which of our products, features and services are most popular. Third, we may now or in the future collect information to personalize the experience of the users of the Website. Finally, we collect information to communicate with you and to inform you about JLR USA’s and third parties’ products and services.
The types of personal information JLR USA collects may include (1) names; (2) mailing addresses; (3) e-mail addresses; (4) biographical information such as household data, preferences, and demographic information; (5) home and/or mobile telephone numbers; (6) drivers’ license numbers; (7) credit and debit card numbers; (8) purchase information regarding our products and services; and (9) vehicle identification numbers (VIN’s).
The means by which JLR USA collects such personal information may include when you: (1) purchase, order, or request information about our products and services through the Web Site; (2) access a JLR USA social media platform; (3) sign up for e-mail notifications, electronic newsletters, mobile messages (including SMS), or social media notifications from, or on behalf of, JLR USA; (4) enter or participate in a JLR USA contest, event, promotion or sweepstakes, or respond to one of our surveys; (5) provide JLR USA with comments, suggestions or other input through the Web Site; and (6) create a user account for use in connection with the Website (your “User Account”). JLR USA also collects such personal information in our marketing efforts on third party websites.
JLR USA or a partner may sponsor promotions, sweepstakes or contests through the Website. Your participation is entirely voluntary. Users may be asked to provide personal information including, among other things, name, email address or home address or to answer questions in order to participate. JLR USA may also transfer personal information to certain advertising or marketing partners from whom you have requested to receive information.
Additional Ways that Information is Collected
Browser Log Files
Our servers automatically log each visitor to the Website and collect and record certain information about each visitor. This information includes or may include your “Internet Protocol”, or IP, address, browser language, browser type, operating system, domain names, browsing history (including time spent at a domain, time and date of your visit), referring/exit web pages and URLs, and number of clicks. The domain name and IP address reveal nothing personal about the user other than the IP address from which the user has accessed the Website.
Some of our web pages and electronic communications may contain images, which may or may not be visible to you, known as Web Beacons (sometimes referred to as “clear gifs”). Web Beacons collect only limited information that includes a cookie number; time and date of a page view; and a description of the page on which the Web Beacon resides. We may also carry Web Beacons placed by third party advertisers. These Web Beacons do not carry any personally identifiable information and are only used to track usage of the Website and activities associated with the Website. See the Third Party Opt Out section below.
We may assign you a unique internal identifier to help keep track of your future visits. We use this information to gather aggregate demographic information about our visitors, and we use it to personalize the information you see on the Website and some of the electronic communications you receive from us. We keep this information for our internal use, and this information is not shared with others.
Third Party Opt Out
We may allow third-party companies to serve advertisements and/or collect certain anonymous information when you visit the Website. These companies may use non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visits to the Website in order to provide advertisements about goods and services likely to be of greater interest to you. These companies typically use a cookie or third party Web Beacon to collect this information, as further described above. Through these technologies, the third party may have access to and use non-personalized information about your online usage activity.
You can opt-out of our online behavioral services through any one of the ways described below (you don't need to go to each opt-out site, one is sufficient). After you opt-out, you will continue to receive advertisements, but those advertisements will no longer be as relevant to you.
- You can opt-out via the Network Advertising Initiative industry opt-out at www.networkadvertising.org
- You can opt-out via the Consumer Choice Page at www.aboutads.info.
- For those in the U.K., you can opt-out via the IAB UK's industry opt-out at www.youronlinechoices.com.
Note: If you opt-out as described above, you should not delete your cookies. If you delete your cookies, you will need to opt-out again.
When Information Is Disclosed By JLR USA
We may share non-personally identifiable information (such as anonymous user usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with third parties to demonstrate the usage patterns for JLR USA’s advertisements, content, functionality promotions and/or services on the Website and/or on third party websites.
We also reserve the right to disclose personally identifiable information and/or non-personally-identifiable information in connection with the enforcement of our Terms and Conditions, take precautions against liability take precautions against liability, to investigate and defend against any third-party claims or allegations, to assist government enforcement agencies, to protect the security or integrity of the Website, and to protect the rights, property, or personal safety of JLR USA, our users or others.
We reserve the right to transfer your personally identifiable information, as well as any other information, in connection with the sale or other disposition of all or part of the JLR USA business and/or assets. We also cannot make any representations regarding the use or transfer of your personally identifiable information or other information that we may have in the event of our bankruptcy, reorganization, insolvency, receivership or an assignment for the benefit of creditors. Furthermore, we cannot and will not be responsible for any breach of security by any third parties or for any actions of any third parties (including other users of the Website) that receive any of the information that is disclosed to us. The Website also links to a wide variety of other websites and the Website may contain advertisements of third parties. We are not and cannot be responsible for the privacy policies of those websites of third parties or how they treat information about their users.
User Account, Password, and Security
For certain features available through the Website, we may require the use of encryption technologies provided for your protection and/or User Account. We use reasonable precautions to protect the privacy of your UserID, password and User Account information. You, however, are ultimately responsible for protecting your UserID, password and User Account information from disclosure to third parties, and you are not permitted to circumvent the use of required encryption technologies. You agree to: (a) immediately notify JLR USA of any unauthorized use of your UserID, password and/or User Account, and/or any other breach of security; and (b) ensure that you exit from your User Account at the end of each session. While we may provide certain encryption technologies and use other reasonable precautions to protect your confidential information and provide suitable security, we do not and cannot guarantee or warrant that information transmitted through the internet is secure, or that such transmissions are free from delay, interruption, interception or error.
Employment Opportunity Information Collection
Information From Children
Privacy Outside the Website
The Website may contain various links to other websites, including links to various third party service providers. JLR USA is not and cannot be responsible for the privacy practices or the content of any of those other websites. Other than under agreements with certain reputable organizations and companies, and except for third party service providers whose services you voluntarily elect to utilize, we do not share any of the personal information that you provide to us with any of the websites to which the Website links, although we may share aggregate, non-personally identifiable data with those other websites. Please check with those websites in order to determine their privacy policies and your rights under them.
European Union Users
Choices With Your Personal Information
Whether you submit personally identifiable information (i.e., financial information and personal information specifying medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership or information specifying the sexual orientation or activities of the individual) to JLR USA is entirely up to you. You may decide not to submit personally identifiable information through the Website, in which case JLR USA may not be able to provide certain services to you.
Please note that opting out of the disclosure and use of your personally identifiable information as a prospective employee may prevent you from being hired as an employee by JLR USA to the extent you are using this Website to apply for an open position.
If JLR USA collects personally identifiable information, such information will not be disclosed or used by JLR USA for purposes that are incompatible with the purpose(s) for which it was originally collected or for which you subsequently gave authorization unless you affirmatively consent to such disclosure and use.
You may opt out of online behavioral advertising by following the instructions set forth above under the above section “Additional Ways That Information Is Collected,” subsection “Third Party Opt Out.”
Access and Correction
If you have additional questions or comments of any kind, or if you see anything on the Website that you think is inappropriate or incorrect, please let us know by e-mail or by sending your comments or requests to:
Jaguar Land Rover North America, LLC
555 MacArthur Blvd.
Mahwah, New Jersey 07430
Attn: Customer Care – Privacy Issues
Copyright © 2013. Jaguar Land Rover North America, LLC. All Rights Reserved.
EFFECTIVE AS OF: March 1, 2013
LAST UPDATED: March 1, 2013
Jaguar Land Rover Limited: Registered Office: Abbey Road, Whitley, Coventry CV3 4LF Registered in England No: 1672070