FAQs
FREQUENTLY ASKED QUESTIONS
What warranty does my vehicle have?
All Land Rover vehicles in the MENA region come with a 3 year 150,000 km Vehicle warranty, together with a 3 year unlimited mileage Paint surface warranty and a 6 year unlimited mileage Corrosion (Perforation) warranty.
What are my responsibilities regarding the benefits of the warranty?
The vehicle must be serviced in accordance with the manufacturers recommendations, whichever comes first: distance or time.
Do I automatically get a loan car if my vehicle requires a warranty repair?
There is not an automatic provision made, however, your local Land Rover Importer will be happy to accommodate your request wherever possible.
Is it possible to extend the warranty on my vehicle?
Yes, this is highly recommended. Land Rover provide an extra 12 or 24 months extended warranty to find out more information please contact your local Land Rover Importer.
What are the service intervals on my vehicle?
If you own a Defender or Freelander you should get your vehicle serviced every 10,000 km´s or every 12 months depending on which comes first. 

LR3 owners should get your vehicle serviced every 12,000 km´s or 6 months, whichever comes first.

New model Range Rover has an automatic servicing indicator that will alert the driver when a service is required, however the recommendation is to service your vehicle every 12,000 km´s.
What breakdown cover does my vehicle have?
New vehicles purchased from an approved Land Rover Importer within the MENA region will come with a 3-year breakdown cover from Land Rover MENA Assistance. (Effective 1 January 2004)

Total Care
The number to call in the event of a breakdown is:
 
Within UAE: 800 4647
Outside UAE: +9714 3311130
(the service operates 24 hours a day)

Land Rover Total Care technicians will get your vehicle back on the road in the shortest possible time. If this is not possible, Land Rover assistance will find you and your passenger(s) alternative means of reaching your destination.
What happens if I breakdown when I am in another country?
Land Rover Total Care affords you similar cover should you be travelling in the Gulf, Levant or North Africa and can be contacted on +9714 3311130
How do I obtain key codes or radio codes?
Any authorised Land Rover Importer will be able to provide this information. However they will require proof of ownership of the vehicle as well as a further piece of personal identification.
How do I let Land Rover know about a change in my personal details?
If your personal details change, please contact your local Importer. Owners of vehicles purchased after the 1st of January 2004 should also inform Total Care.
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