Q. What does APR mean?
A. APR stands for Annual Percentage Rate. When you borrow money, every lender is required by law to quote this rate, which calculates the total amount of interest that will be paid over the whole term of the loan while taking into account any additional charges that the borrower has to pay. The APR allows you to compare different lenders on a like for like basis.
Q. How do I get a quote on a Land Rover Finance Contract?
A. Your Land Rover Dealership will be able to provide you with a finance quote in show room, tailored to your individual requirements.
Q. How long will it take?
A. We aim to have a decision within one hour.
Q. What information do I need to provide to Land Rover Finance when applying for credit?
A. We will require proof of identification in the form of both parts of a full valid UK driving licence. Please note we cannot accept provisional driving licences. If your driving licence is in the wrong address, the following proofs may be required to support the driving licence:
- Utility Bill
- TV Licence
- Council tax Bill
- Bank Statement
- Proof of Home Ownership
Please note that these proofs cannot be any more than 90 days old, and we may require more than one proof to support the application. Your dealership will be able to advise you on exactly what will be required once the application has been made and accepted. Documents must be signed on dealer trade premises.
Q. Why do I have to comprehensively insure my vehicle?
A. To protect you, Land Rover Finance and any other party involved in an accident. Should you write off your vehicle without insurance then you will still have a debt to repay.
Q. What happens after I’ve signed the finance agreement at the dealership?
A. The first copy of the document along with your signed Direct Debit gets sent to Land Rover Finance for processing. The second copy of the agreement will be given to you at the dealership, please retain this for your records as it will have your agreement number on it, we require this when discussing your account with you. Following account set up, you will be sent a Welcome pack with introductory letter, and Important Information and Useful Contacts page.
Q. What happens if there is an accident and my vehicle is written off?
A. We require for your protection and ours that your vehicle is comprehensively insured at all times. In the event of an accident you should submit a claim to your insurer, and inform Land Rover Finance as soon as possible. Please note you must continue to pay normal monthly instalments pending determination of your claim.
Q. As an existing customer, where can I find my account number?
A. Your account number can be found on your copy of the agreement that you signed at the time you took out finance, it is also on the Pre Contract Information supplied at agreement signing. Alternatively, it is also quoted on the Welcome Letter you were sent once we set up your account. You can also call Customer Services on:
0844 561 4740 and they will be able to advise you.
Q. I want to settle my agreement, who do I contact?
A. Customer services can help you with this query, you can call them on: 0844 561 4740 and they will be able to provide with this figure.
The settlement figure is valid for 28 days once quoted.
Jaguar Land Rover Limited: Registered Office: Abbey Road, Whitley, Coventry CV3 4LF Registered in England No: 1672070